Background: The geriatric population is increasing, leading to a high demand for healthcare services designed for their specific requirements. Geriatric population and its care are complex due to multitude of problems and the care requires several professions. In India, the geriatric population is growing rapidly, with increasing demand for healthcare strategies that support mobility, independence, and quality of life. One of the most common, accepted and important strategies for ageing well and efficiently is physical activity. It improves cognitive health and mobility which are essential and important components for functional capacity, endurance and significant indicators for overall good health. There is noticeable lack of knowledge, awareness and lack of facility usage by the ageing population in regards to physiotherapy geriatric care.

Objective: The study focuses and aims to find out the level of awareness, utilization of services and issues faced by the ageing population related to physiotherapy services in Rohtak, Haryana.

Methodology: A face-to-face community-based survey was conducted involving 60 elderly individuals aged 60 years and above, recruited from both community dwelling and old age home in Rohtak, Haryana. A questionnaire was administered to collect data on awareness levels, previous experience with physiotherapy, referral sources, and perceived barriers to utilization of these services. Responses were analyzed descriptively, and findings were expressed in percentage distribution.

Results: The study revealed that overall awareness about physiotherapy among the geriatric population was 55%, but regular utilization of services was reported by only 35% of participants. Among those aware, 40% had heard about physiotherapy through physicians, 10% through family or peers, and 5% via mass media. Barriers to utilization were multifactorial: financial constraints (45%), lack of nearby physiotherapy facilities (40%), and transportation challenges (35%) were the most frequently cited. Misconceptions regarding physiotherapy—such as perceiving it only as exercise for the young or assuming it provides no benefit in old age—were reported by 30% of respondents. Psychological barriers were also significant, with 25% of participants expressing fear of pain during exercises or low motivation to engage in rehabilitation.